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Following are the terms and conditions for obtaining a refund for lost or stolen Travellers Cheques. If you have any questions, please call 888-269-6669.
Purchase Agreement
IMPORTANT
Read this Agreement carefully. By either buying, signing, accepting or using these American Express® Travellers Cheques ("Cheques"), you agree to everything written here: You agree (a) To sign your Cheques immediately in the upper left corner, (b) Not to resell, consign, or take any similar action to transfer your Cheques to any other individual, company or entity for resale or reuse.
REFUND
American Express TRavel Related Services Company, Inc. ("Amexco") will replace or refund the amount shown on any lost or stolen Cheque in accordance with appLIcable laws and only if you meet all of the requirements below:
BEFORE LOSS
You have signed the Travellers Cheque in the upper left-hand corner in permanent ink.
You have not signed the Cheque in the lower left-hand corner.
You have not given the Cheque to another person or company to hold or keep, or as part of a confidence game.
You have not used the Cheque in violation of any law, including as part of an illegal bet, game of chance of other prohibited action.
Your Cheque has not been taken by court order or by government action.
You have safeguarded the Cheque as a prudent person would safeguard a like amount of cash.
AFTER LOSS
You promptly notify Amexco of the loss or theft of the Cheque.
You promptly report all facts of the loss or theft to Amexco and also to the police if Amexco asks you to.
You promptly inform Amexco of the serial number of the lost or stolen Cheque and the place and date of its purchase.
You promptly complete Amexco's refund forms and provide Amexco with acceptable proof of your identity.
You give Amexco all reasonable information and help requested to make a complete investigation of the loss or theft. Amexco reserves the right to investigate the loss or theft and to verify compliance with this Purchase Agreement and shall not be responsible for any delays resulting from such an investigation.
Please note that for quality assurance purposes your telephone call to Amexco may be monitored or recorded and that you consent to such monitoring and recording.
NO STOP PAYMENT
Amexco cannot stop payment on any Cheque.
Sign your Cheques immediately in the upper left hand corner. |
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